eWinPay offers Security Features for Our Customers!
You can count on eWinPay's technology to help keep your transactions and financial
information safe and private. By using advanced encryption methods available
and constantly improving on our existing technology, eWinPay has built its reputation
as a leader in privacy and identity protection. In addition, eWinPay's highly
sophisticated fraud models alert us to suspicious account activity and our dedicated
anti-fraud teams are trained immediately respond.
eWinPay also provides:
We use industry-standard AVS and CVV2 checks as additional layers of identity
The Anti-Fraud Team
The eWinPay anti-fraud team works 24 hours, 7 days a week to help keep your
sensitive information private. Using sophisticated risk models and advanced
technology, the team is able to detect—and often predict—suspicious activity
to help eliminate identity theft. The anti-fraud team's sole job is to make
every eWinPay transaction as safe and seamless as possible.
More ways eWinPay decreases fraud risk:
We offer cooperation and shared investigations with law enforcement agencies
Action and Resolution
eWinPay's Resolution Center facilitates fair and speedy resolutions should any
dispute occur between a buyer and seller. A dedicated team of specialists will
help you resolve disputes before a chargeback is filed, free of charge. Should
dispute resolution fail and a fraudulent chargeback is filed, eWinPay will work
alongside you to fight it.
No seller wants to be caught in a buyer dispute, but if it does happen, you
can count on eWinPay to walk you through the resolution process step by step.
If eWinPay deems a fraudulent chargeback was filed against you, we will remain
at your side and fight the chargeback on your behalf.
If a buyer files a dispute with eWinPay, we will review and help both buyer
and seller work toward a resolution so that the buyer does not file a chargeback.
In many cases, our team's mediation expertise can resolve a dispute quickly
and fairly so that both parties feel satisfied. eWinPay is the only online financial
service that provides arbitration free of charge.
If arbitration fails and the buyer decides to file a chargeback against you,
eWinPay is there to help. Our specialized team will review your case and work
with you to ensure you have the best possible chance of winning a fraudulent
chargeback. eWinPay will ask you for information regarding the transaction and
use it as evidence when disputing the chargeback with the credit card company.
You're much more likely to win a fraudulent chargeback dispute with eWinPay's
team of experts on your side. Plus, you'll save time and frustration by letting
us handle most of the work.
Protect Yourself from Fraudulent Emails Back to Security
What is a fraudulent email?
A fraudulent (spoof) email pretends to be from a company, such as eWinPay, in
an attempt to get personal information from you. People who send spoof emails
hope to use your information - such as credit and debit card numbers or account
passwords - to commit identity theft.
You can prevent spoof from affecting you
Spoof, or "phishing," emails - and the spoof websites often associated with
them - are deceptive in appearance. However, they contain content that reveals
they're fake. The most important thing to do to protect yourself is be able
to spot this misleading content. If you are ever in doubt about an email, DO
NOT ANSWER IT! Email us